Internship in Tour Operator's Accommodation Department

For 6 to 9 months
Dublin - Ireland
Start ASAP
£200 to £400 per month

Offer description

About the Abbey Group
Head quartered in the heart of historic Dublin, the Abbey Group is one of Ireland’s longest
established and best known Incoming Tours operators. The Group was founded in 1978
when Abbey Ireland was launched. Today the group has expanded its services in Edinburgh
and London. With over 160 staff and with overseas representatives in ten key markets, we are
recognised as the market leader within our sector. The Group has four divisions specialising in
specific types of inbound tourism

- Group Tours
- Individual & Online Travel
- Incentive & Luxury leisure travel
- Association Conferences & Events


The intern would assist with some or all of the following duties:

- Placement of all Group accommodation according to buy rates or cheaper
- Manage and utilise Group allocations and regularly reporting to Reservations Manager
- Ensure that all terms and conditions in hotel contracts are in line with those of Abbey Ireland client contracts and advise Business Development teams in Dublin of any differences
- Negotiate secondary hotel product requirements as dedicated
- Management and processing cancellations / amendments / overbookings / waitlists
- Cover of front office reception as assigned
Any other duties as assigned from time to time by your Manager or Director (and this could be in another Department within Abbey Ireland).
You will report to the Accommodation Manager.

Skills needed/requirements

- Fluency in English language
- Good basic key board skills and proficiency in Microsoft office
- Good communication and organizational skills
- Students must be affiliated with college/Educational institution/Erasmus/Leonardo Da Vinci etc. or this internship is part of their studies.

Skills to be acquired

- Reality of our business and exposure to the Tourism Industry in Europe
- Understanding our key markets and clients, how we develop and operate our business, our marketing strategy
- Exposed to the tourist attractions/products we offer to clients/trends
- Communication skills and team work skills
- Organisational skills, leadership skills, ability to work on own initiative, learning our tour operating system and develop their IT skills.
- Improve English language both written and oral


- Internship allowance of €300.00 per month
- Weekend Away (you will be entitled to a 2 night break on a bed and breakfast basis for two people sharing a twin room ensuite in a 3* Hotel or Bed and Breakfast accommodation which is subject to availability)
- 1.75 days off per full working month

Abbey Group

Small and Medium Businesses / Tourism / 100 - 500 employees
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