Front Office Internship

For 6 to 12 months
Customer service
London - United Kingdom
Start ASAP
£400 to £600 per month

Offer description

Eccleston Square Hotel is a luxury boutique hotel in central London and listed as the top 15 best London boutique hotels by Conde Nast.

We are looking for an intern to assist in our front desk. Our front desk agents do the following:

-Check-in/out guests

-Respond to reservations by phone and e-mail

-Input reservations and check that reservations are correct

-Offer concierge services

-Respond to guest requests and offer guest services

-Communicating with all departments and offering accurate handover

-Upselling and identifying any potential corporate clients

-Serving at the restaurant when required

Our Property Management System is Mews so you would receive full front desk training on Mews.

We are looking for a candidate who is seeking to learn and develop, who has a good level of spoken and written english, who is guest service orientated , who is flexible and able to work in a small team.

We are looking for a candidate who is looking to do a minimum of 6 months internship. August start date is preferred ut we can be flexible.

Eccleston Square Hotel

Small and Medium Businesses / Hotel / Catering / 10 - 50 employees
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