Communication Assistant

Internship
For 4 to 9 months
Customer service
Lisbon - Portugal
Start in April 2019
Unpaid

Offer description

Situated in Lisbon, our humble team consists of people from all around the world who would like to change society for the better, while sharing the love for surfing. Supporting different perceptions, open-mindset and love for reservation of nature can bring amazing results for humanity and that is why Surfgasm - Lisbon Surf School & Guesthouse Experience was born.

For the past 9 years, we built a network of student residences and guest-houses in Lisbon. Last year we started a surf camp and a lot of different and exciting tours and activities around and in Lisbon. Therefore, we are looking to complete our team with a Communication assistant - to create a great system for our guests to make bookings in several platforms and to increase the incomes to Surfgasm by bringing even more people to have unforgettable time with us and to want to experience more.

Your help will be required 40 hours per week. Hospitality is surely dynamic environment, so you can adjust your working shifts by your needs and by needs of the company.

You will be working with a team where proactivity and positivity are the norms. Your ideas will be always welcomed and you will be able to execute them.



Requirements, we are asking for…

C1 level of English
Active approach to communication with people
Presentable manner and acting towards customers and guests
Organised and conscientious approach
Knowledge of computer work
Ability to make responsible choices
Possibility to use your own laptop
Excellent written performance
Creativity (there is not only one path to follow)

Main tasks, you will deal with…

Maintaining internet communication
Being intermediator between clients, accommodation and activity providers
Have an overview of the houses and their state
Planning and realization of stays of the guests
Swift reacting to crisis situations
Be familiar with tips and information about Lisbon life and leisure
Active cooperation with our company (providing Surfgasm camps and organized tours)
Be ready to help and advice our guests during their stay
Working in very flexible environment, which can create unexpected situations
Dealing with different variety of task daily

Advantage is, if you have…

Experiences or education in marketing/communication field
Acquaintance of Lisbon lifestyle and touristic places
Assertive and sensitive communication approach


Evaluation, you will achieve…

Experiences in hospitality and tourism
Increase your level of professional English
Gaining new working skills through supportive and friendly environment
Surf classes and tours provided by our company for free


If you are interested to join us in our Surfgasm team please contact us!
We look forward to receiving your application.

Surfgasm

Small and Medium Businesses / Tourism / 10 - 50 employees
Read more about this company

Offer location

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