Operations coordinator intern

Internship
For 6 months
Customer service
Paris - France
Start ASAP
£600 to £800 per month

Offer description

We are now looking for an Operations Coordinator.

In this position, based at our Paris office and reporting to the Operations Manager, you are responsible,

- To work on a large scale development of the database of Customer Experience Evaluators
- To manage the timely assignment and execution of fieldwork as per company standards, specific mission/client requirements and project schedule.
- To ensure the quality of the field surveys, their timely collection and electronic submission.
- To manage the timely validation of the field surveys by elaborating a strategy based on the Business Unit Operations resources and the projects forecast.
- To maintain good professional relationships with your Customer Experience Evaluators and Global Operations Support team to timely handle complaints and feedback in a true spirit of cooperation, teamwork and customer satisfaction.


QUALIFICATIONS

Educational Qualifications:

Currently pursuing bachelor’s degree or Masters 2
Fresh graduates are welcome to apply


Skills and Knowledge:

Exemplary oral and written communications skills in English & French is a must
Microsoft Office proficient
Experience in a start up environment preferred
Ability to work in a global environment
Time Management
Organizational skills
Strong communicator
Team player
Result oriented.



Start date: January 2019

Duration: 6 Months
Working hours: Monday to Friday

Albatross CX

Small and Medium Businesses / Audit / Consulting / 10 - 50 employees
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