Intern required for 30 hours a week at a specialist health company based in Barcelona, Spain.
Pay 300€ / month.
This opportunity is ideal for candidates who wish to be hands-on and involved in many aspects of running a business; administration, accounts, financial planning, marketing, and contact with the community of clients online and in-person. It is a great opportunity to have a profound impact on the future success of the business in the local and wider European community. The work you do during your internship will pave the way for future interns to build on the foundations you create and implement.
Job Description - Business Administration and Client Facing Role
Your role is essential to allow the chiropractor to focus on what brings value and transformation to peoples lives: the chiropractic care, writing information and content to share with the community and connecting with the clients.
We want you to bring to the table your own ideas and insights into how to run the business more efficiently and effectively, how to reach more people and grow the client base, and how to offer a better service to our community.
This role has two equally important aspects - one is client facing and the other is behind-the-scenes.
We are looking for a person who loves to help and work with people to welcome our clients into the office and take care of their every need apart from their actual chiropractic care. You must be trustworthy, adaptable, and be able to think on your feet. Whilst we want our clients to feel special and cared for, it is essential that you are confident and happy dealing with money - charging the clients and making sure they pay on time, following up with people who missed their appointment and need to pay a fee, counting and maintaining the books accurately.
Outside of the client hours you will be working behind the scenes to administer and oversee the business operations. This is a role that requires someone who is able to solve problems, work efficiently and to deadlines, and quickly adapt to the many different tasks involved. It is important that you are able to pay attention to the details without getting stuck in the details so that you can complete tasks correctly but efficiently.
In this role you will quickly learn about what is required to run a small business. Ideally you will contribute to the growth and expansion of this business to help more individuals across Barcelona and Europe.
Client Management and Communication - Front Desk during client shifts (all day Tuesday, Thursday PM, Friday AM). Respond to client and prospective client emails, calls and whatsapps. Office Set Up and Close Down on client shift days. Daily accounting / book-keeping.
International Clients - Keep international client records up-to-date, liaise with international clients regarding appointments for overseas trips.
Operations / Office Management - Overseeing and organising fundamentals of the office including cleaning woman, cleaning products, daily tidying and organisation, ordering/buying supplies. Oversee organisation of monthly costs/invoices for utilities and one off costs in Google Drive and .
Communication / PR / Marketing - Overseeing and organising content calendar according to national and international awareness days and important events throughout the year. FB, Instagram and LinkedIn posts. Posting blogs onto the website. Creating mailchimp newsletters and emails for lists. Oversee production, printing and distribution of ‘Atlas News’.
Events Management - create events on Eventbrite and market/share accordingly in the office, to the clients and on social media. Share on website.
Accounts - Keep accounts up-to-date, liaise with Accountant monthly to share invoices/receipts monthly. Liaise with suppliers to get all invoices.
Essential Working Knowledge of: Excel, Word, Google Drive, MailChimp, Eventbrite, Gmail
Bonus Knowledge: Asana, Squarespace, Acuity Scheduler, GoCardless, Stripe, Canva