Study Tours Internship - AIL Madrid

For 6 months
Customer service
Madrid - Spain
Start ASAP
£200 to £400 per month

Offer description

AIL Madrid Spanish Language School is searching for a young, enthusiastic, and highly motivated student to join its dynamic international team.
The successful candidate will
- Have a desire to learn new knowledge and skills
• Be a team player and able to self-motivate themselves in order to work on individual projects
• Have a desire to play a multitasking role (sales, administration, marketing)
• Be responsible and have initiative
• Have a good level of English and Spanish (other languages would be a plus but are not essential).
Main Responsibilities
• Organization of all aspects of group trips to Madrid for high schools and universities: classes, activities, accommodation, transportation and other services.
• Elaboration of offers and quotes.
• Provide timely, personalized, well-structured and business-like responses to clients.
• Creation and implementation of massive mailings and support with other marketing campaigns.
• Management of one of the company’s Facebook pages.
• Contact with third parties to arrange services for the client, negotiating when required, to ensure that the most competitive prices are met.
• Development of databases.
• Occasional creation, update and translation of marketing/website content in English and Spanish.

Technical Skills and Competencies we look for in an internship candidate
 Outgoing, friendly personality. Capable of quickly developing a rapport / relationship of trust with clients (telephone, email and in person) and suppliers.
 Outgoing communication skills: written (succinct, commercial, empathy, error free) and oral (linguistic skills, speak with conviction/authority, negotiation)
 Excellent organizational / multitasking /prioritizing skills. ‘Can do’ attitude / flexible attitude and approach to work.
 Commercial with innovative ideas. Focus on cost management and revenue maximization
Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language.
 Experienced with Microsoft Office.

Additional information
 Duration: 6 months
 Start date: inmediate
 End date: February 2019
 Schedule: 8:30-17:30 from Monday to Friday + 1 Saturday every 4 weeks (with a day off in exchange)
 An internship contract must be signed between your university and AIL Madrid before the internship starts.

Qualifications required
 Excellent English and Spanish level (B2- C1)
 Other languages are a plus (German, French, Italian)

What do we offer
• Work in an young, dynamic, international team
• Salary: 300€ gross per month
• 4 free Spanish classes per week

Candidates should send a CV (preferably with a photo) and an application letter by email to [###########]

Required languages levels

German :
Italian :
Spanish :
French :
English :

AIL Madrid

Small and Medium Businesses / Education / 10 - 50 employees
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