Teleperformance is worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 190,000 people working in over 75 languages, across 311 contact centers in 65 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Understand their situation, needs, and expectations of our clients
Field inquiries from prospective clients through the phone
Develop and transmit your knowledge about new service and products we provide
Asses our clients towards the best solutions regarding features and benefits
Inform the clients about products and services to asses them towards the best solution
Putting them in touch with the right person required
Set sound expectations that lead to satisfied customers
Native level of German
Bachelor degree or equivalent practical experience.
Ability to speak and write English fluently
Interest and curiosity toward sales environments
1 year experience in contact with clients
High level of passion and motivation!
1 week of initial training
A permanent presence of coaches who will facilitate your personal and professional development
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
International business casual environment
Full time role - Monday to Friday
Long Term Contract
Competitive Benefits package!